What's in YOUR wallet?

I had one of THOSE days. I love the capital one commercials w/ the vikings! BUT I actually experienced one.

Long story short, I ended up w/ the paycheck in my account instead of Ross'. So instead of Ross writing a check to himself from my account & mailing it up to his bank, he opted to just write the bills from my checking account, which is fine. HOWEVER, apparently that threw a stick in the fan of bill paying.

Since a majority of bills paid are done on-line, he had to change the "auto" check and bank numbers - which - fine, whatever...just an extra step...BUT I got a text from T-Mobile that told me to contact them regarding the recent payment.

So I called.

"Enter your cell phone number"
I go : doop dee dop dee doop doop dap dap dee dop
"enter the last four digits of your social security number"
me: bop bop bee dop

it goes on - I finally get a rep - "what's this message about?"
"Oh - looks like your payment was rejected"
"Why"
"I don't know, ask your bank"

Okay - so I call.
"Enter your debit card number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop
"If you have a phone access code, enter that now, otherwise enter your social security number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop dap dap dee dop
"I'm sorry, the debit card number and the security number do not match our system, Please enter your debit card number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop
"If you have a phone access code, enter that now, otherwise enter your social security number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop dap dap dee dop
"I'm sorry, the debit card number and the security number do not match our system, Please enter your debit card number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop
"If you have a phone access code, enter that now, otherwise enter your social security number"
me: doop dee dop dee doop doop dap dap dee dop doop dee dop dee doop doop dap dap dee dop
"I'm sorry, the debit card number and the security number do not match our system, Please hold while I connect you to a representative"
"Hello, I'm teenage representative, how can I help you"
ME: "Hi, why was my payment rejected?"
"You have too much money in your account"
ME: "Uh, why was my payment rejected?"
"Unusual activity"
ME: "Uh, paying bills in unusual?"
"Well, after your deposit, there were several withdrawals"
ME: "Am I contracted to keep the money there?"
"No, there was just too many withdrawals"
ME: "Do I have a withdrawal limit?"
"Not really, you have unlimited capeability"
ME: "Why was my payment rejected?"
"It looks like you've never paid T-Mobile before"
ME: "I've never bought anchovies at the grocery store, either, would you stop payment on that debit?"
"No, not likely, we just wanted to make sure that you wanted to make that payment"
ME: "Do I have to call you every time I make a payment for permission?"
"I'm sorry, I should have verified this, what is your name?"
ME: "Heidi"
"What is your date of birth?"
ME: "September 3rd"
"I'm sorry, you're not authorized to get information on this account"
ME: "This is my account, why not?"
"That's not your birthday"
ME: "were you there? Cause I was"
"Sorry, our verification goes through check rite, and they indicate fraud on your birthday"
ME: "Were they there? Should I conference in my mom?"
"Ma'am, if you're going to be rude, I will have to terminate this call"
ME: "If the owner of the account were to run the debit through a second time to pay a t-mobile bill, would that be a problem, hypothetically?"
"I can't answer that until I speak with an authorized person on this account"